Female-Only Dorm
Wheelchair Accessible
Communal Kitchen
Has Private Rooms
24/7 Reception
Laundry Facilities
Bar
Paid Breakfast
Live Music
Free WiFi
Co-Working SpaceParty
Ostello Bello Grande is a vibrant, fun and lively hostel located in the heart of Milan. Designed as a social hub, our communal spaces are perfect for connecting with other travellers, sharing stories and experiences, and making new friends from around the world. .
Ideal for those who want to meet like-minded people, we regularly host a variety of events to create a social and fun environment for you to enjoy.
Our hostel’s friendly and multilingual staff are also always on hand to offer tips and recommendations for exploring the city, as well as to help guests connect with each other and plan group activities.
Our hostel is known for its excellent amenities, convenient location and sociable atmosphere, making us a top choice for travellers looking for a unique, fun and budget-friendly place to stay.
Whether you’re travelling solo, with bae or as a group of mates, Ostello Bello Grande is the perfect place to stay while exploring Milan and all it has to offer.
STAFF:
Our team of friendly staff all speak multiple languages – including English, Spanish, French, Portuguese and Chinese. Each member of our team is passionate about hostels and dedicated to providing you with a memorable and enjoyable experience. They are always happy to help with any questions or concerns, and their knowledge of the local area makes them great resources for exploring Milan.
FACILITIES
Our facilities include:
Air conditioning in all rooms and common areas
A full equipped kitchen boarded with fruits, vegetables, pasta, sauce and snacks
Complimentary WiFi and the use of PCs and iPads
Complimentary printing for boarding passes and tickets
A complimentary welcome drink
24-hour reception and bar,
Free flow of coffee, tea, and mate
Three outdoor terraces with hammocks, vegetable gardens, and BBQ
A movie room
Board games, foosball and ping-pong
Musical instruments
Free tours, city maps, and local tips about Milan
We can also provide you with additional items upon request such as shampoo, soap, earplugs, a hairdryer, and an iron. We also offer free luggage storage, linens, and welcome pets in private rooms.
We want your stay to be a safe and pleasant experience, so if you’re planning to stay at Ostello Bello, please read our Terms & Conditions.
Rate & Cancellation policy
1. Payment
Please be aware that we only accept Mastercard, Visa, Google pay, Apple pay for our bookings. If you have a standard rate or a walk-in reservation and you wish to pay by cash, please note that we only accept EUR as currency.
2. Cancellation Policy
2-1) Flexible Rate: If you cancel or amend your reservation up to 48 hours in advance of your arrival date by 2 pm, you wont get charged. Failure to cancel within this time will result in a cancellation charge equal to the first night of your stay.
2-2) Not Refundable Rate: The total amount of the reservation may be charged any time after booking. If canceled, modified or in case of a no-show, you wont be able to get a refund.
2-3) Preauthorization : OstelloBello reserves the right to verify the validity of the credit card prior to arrival by pre-authorizing the full amount for all rates as a guarantee in case of late cancellation or no show. In case of a failed result, you need to update your credit card within 24 hours, on the other hand, your reservation could be canceled.
*In order to modify/cancel your reservation you must contact us by email. If you dont inform us of anything we will cancel your reservation at 12:00 one day after the arrival date.
3. Force Majeure
In the event of Force Majeure (governmental action, transportation interruption, terrorist attack, pandemics, alien invasion) affecting your booking, Ostello Bello is unable to refund customers and we reserve the right to receive any outstanding payments in connection to your confirmed booking.
4. Receipts and Invoices
If youre an Italian guest/group and need an invoice(Fattura), you must request it at the time of your reservation. For every other guest : upon request, we can provide receipts for proof of payment of your stay.
5. City Tax
Prices published online include Italian VAT but do not include the City Tax, which varies depending on the municipality. You will be asked to pay this tax at the check-in.
Guest Policy
1. Identification
Make sure to bring valid identification with you, preferably a passport, government-issued I.D. card, or your driving license. If you forget your documents, we wont be able to check you in.
2. Age Restrictions
If youre under 18 we will accept your booking only if youll attach and bring with you a signed Authorization of one of your parents or a person who acts in their stand. Guests who wish to bring their children under 10 years of age must book a whole dorm or private room.
3. Room allocation
If youre traveling with friends or family, well do our utmost to book you in a room together but this cant always be guaranteed. If you want to make sure that you arent separated from your group, wed suggest booking a private room or taking over a whole dorm.
4. Discretion
All bookings are subject to availability and Ostello Bello reserves the right to decline any booking at its discretion.
5. Damage to Ostello Bellos Property
Guests will be expected to reimburse Ostello Bello for any damage caused by inappropriate behavior during their stay.
6. Guest Behavior
First and foremost, Ostello Bello wont allow any racist, misogynist, transphobic, homophobic or violent attitude. We live under the same roof and everyone should feel safe, respected and loved for who they are.
Guests are expected to respect other guests as well as staff, local residents and property. Any guest(s) who, in the opinion of our staff, compromise the comfort, safety or security of other guests, staff or local residents will be asked to leave the hostel premises and will not be given a refund.
7. Personal Property
It is a guests responsibility to ensure that personal belongings are secure at all times. Upon request, we will provide you with a padlock to store your values in the personal locker youll find in the dorms. Ostello Bello accepts no liability for the loss, theft or damage to guests property, however, sustained or caused.
8. Alcohol consumption
We will not serve alcohol to anyone under the age of 18. At our staff discretion, we can choose to stop serving you alcohol if we realize its time for you to stop drinking.
9. Pets
Your pet will be very welcome to stay with you if you book a private room. Pets are not allowed in dorms. If you have a guide-dog please contact us.
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